Shipping Policy

Last Updated: October 16, 2026

Thank you for shopping with Northvora. We are committed to providing a transparent, reliable, and convenient shopping experience.

1. Order Processing

Orders are processed after payment confirmation and are subject to product availability and fulfillment verification.

Processing times may vary depending on the product, supplier, warehouse location, and order date.

Orders placed on weekends or public holidays may begin processing on the next business day.

2. Shipping Locations

Northvora works with fulfillment partners and suppliers operating warehouses in the United States and China.

Depending on product availability, your order may ship from a domestic or international warehouse.

Orders containing multiple items may arrive in separate shipments, with different tracking numbers and delivery dates.

3. Shipping Destinations

Northvora currently ships to eligible addresses within the United States.

Shipping availability may vary depending on the product and destination.

4. Shipping Costs

Northvora currently offers free standard shipping to eligible addresses within the United States.

Any applicable shipping fees or additional shipping options will be displayed during checkout before payment is completed.

5. Estimated Delivery Times

Delivery estimates depend on the product, fulfillment location, processing time, shipping carrier, and destination.

Products shipped from warehouses in the United States may have shorter delivery times than products shipped from China.

Applicable delivery estimates are provided during checkout or on the relevant product page.

Delivery estimates should account for both order processing and shipping transit.

Delivery dates are estimates unless expressly guaranteed. We make reasonable efforts to ship orders within the timeframes represented at purchase and comply with applicable shipping and consumer protection laws.

6. Order Tracking

Once an order has shipped, we will send a shipping confirmation email containing tracking information when available.

Tracking updates may take additional time to appear, particularly for international shipments.

7. Multiple Shipments

When products are shipped from different warehouses, your order may arrive in multiple packages.

Receiving one package does not necessarily mean your entire order has been delivered.

8. Shipping Delays

Delivery may be affected by carrier disruptions, customs processing, severe weather, warehouse availability, or other circumstances.

If we cannot ship your order within the applicable timeframe, we will provide an updated estimate and any required opportunity to cancel and receive a prompt refund.

9. Lost, Damaged, or Missing Packages

If your order arrives damaged, is missing items, or appears lost during shipment, please contact us at northvora@gmail.com.

Our support team will investigate the issue and work with the supplier or carrier to provide an appropriate resolution, including replacement or refund when required.

10. Shipping Address Accuracy

Please ensure your shipping information is correct before placing your order.

If you need to correct an address, contact us immediately. Address changes may not be possible after shipment.

11. Changes and Cancellations

Contact us as soon as possible if you need to modify or cancel an order.

Orders already in transit generally cannot be modified.

Cancellations and refunds are subject to our Return and Refund Policy and applicable consumer protection laws.

12. Customer Support

For shipping questions, order tracking, or delivery assistance, contact:

Northvora Customer Support

Email: northvora@gmail.com

Website: https://northvora.store